Terms of Service

Contracting Parties:

• Service Provider: WeeMed Technologies Inc. (Company ID: 00085209)

• Registered Address: 20F-1, No. 186, Sec. 2, Taiwan Blvd., West Dist., Taichung City, Taiwan

• Customer Service: +886-4-23016388, service@weemed.ai

Service Definition:

• Platform Name: WeeMed Chronic Disease Risk Assessment Platform

• Service Nature: Medical information support tool, not a medical device or diagnostic equipment

• Technical Foundation: Integration of Taiwan government open data APIs with our AI analysis technology

• Service Scope: Risk assessment, health screening management, tracking reminders, report generation

Target Users:

• B2B Customers: Healthcare institutions, health screening centers, corporate health management

• B2C Customers: General consumers, personal health management

• Age Restrictions: 20 years or older, or with legal guardian consent

• Geographic Coverage: Global services with local regulatory compliance

Technical Stack Explanation:

• Government Data Integration: Taiwan Ministry of Health and Welfare National Health Administration Open Data APIs

• Core AI Technology: Integration of medical AI technology transfer with proprietary research and development algorithms

• Proprietary Technology: System integration, interface design, data processing workflows, risk assessment models

• Third-party Services: Cloud computing, databases, security protection services

Intellectual Property Attribution:

• WeeMed Brand & Trademarks: Owned by WeeMed Technologies Inc.

• System Software & Interfaces: Owned by WeeMed Technologies Inc.

• Government Open Data: Owned by respective government agencies

• Core AI Technology: Technology transfer portions owned by licensors, proprietary development owned by our company

License Restrictions:

• Use permitted only within agreed scope and territories

• Prohibition of reverse engineering, decompilation, system replication

• Prohibition of sublicensing or service resale

• Automatic license termination upon contract breach

Account Responsibilities:

• Login Credentials: Secure management of usernames and passwords

• Unauthorized Access Prevention: Immediate reporting of third-party unauthorized use

• Regular Password Updates: Recommended password changes every 90 days

• Multi-Factor Authentication: Mandatory activation for enterprise accounts

Data Protection Responsibilities:

• Input Data Accuracy: Accurate entry of health screening data

• Personal Information Protection: Prohibition of unauthorized sharing with third parties

• System Load Reduction: Avoidance of excessive API calls

• Purpose Compliance: Service use within agreed purpose scope

Pricing Principles:

• Service fees will be determined based on actual features and service scope provided

• Specific pricing standards will be announced separately upon official service launch

• Trial periods or testing phases may offer free or discounted plans

Service Level Agreement:

• System Uptime: 99.5% or higher (monthly calculation, excluding planned maintenance)

• Response Time: Within 1 second during normal hours, within 3 seconds during peak hours

• Data Backup: 3 times daily, multi-location storage

• Disaster Recovery: Recovery Time Objective (RTO) 4 hours, Recovery Point Objective (RPO) 1 hour

Payment Methods:

• Enterprise Customers: Support for monthly, quarterly, annual payment cycles

• Individual Customers: Credit card, electronic payment, bank transfer

• Payment Terms: Subject to individual contract agreements

Fee Adjustment Mechanism:

• Our company reserves the right to adjust service fees

• Fee adjustments will be notified 30 days in advance via written or electronic notice

• Existing customers may choose to accept new rates or terminate service contract

• Late payments will incur penalty fees or service suspension as agreed

Clear Medical Disclaimers:

• Diagnostic Substitute Prohibition: Prohibition of medical diagnosis/treatment decisions based on this service

• Healthcare Professional Priority: Physician professional judgment always takes precedence

• Emergency Response: Immediate contact with emergency services for life-threatening situations

• Health Deterioration: Disclaimer of causal relationship between service use and health deterioration

Technical Liability Limitations:

• Force Majeure Exemption: Natural disasters, wars, government regulations, pandemics, etc.

• Third-party Responsibility: Government APIs, internet providers, cloud service failures

• User Responsibility: Losses due to inaccurate data input or system misuse

Damage Compensation Limits:

• Direct Damages: Limited to total fees paid in the past 12 months

• Indirect/Special Damages: No liability for lost profits, business interruption, etc.

• Personal Injury: Within the scope of mandatory liability insurance under Taiwan Civil Law

• Cumulative Compensation: Maximum limit of $100,000 USD for damages from the same cause

Personal Data Protection Act Compliance:

• Collection Limitation: Only collect minimum data necessary for service provision

• Use Limitation: Use only within the scope of explicit consent obtained

• Security Management: Security measures compliant with ISO 27001 standards

• Third-party Provision Limitation: No provision to third parties without legal requirement or explicit consent

Data Backup and Recovery:

• Automatic Backup: 3 times daily, encrypted and stored in multiple locations

• Disaster Recovery: Recovery Time Objective (RTO) 4 hours

• Data Retention: Deletion 90 days after cancellation unless legally required

• Data Portability: Support for structured data export

Planned Maintenance:

• Regular Maintenance: Monthly, outside business hours, 48-hour advance notice

• Emergency Maintenance: Security patches, etc., advance notice when possible

• System Upgrades: Feature improvements, 1-week advance notice

Service Changes and Termination:

• Feature Additions/Improvements: May be implemented without special notice

• Material Changes: 60-day advance notice for substantial service content changes

• Service Termination: 90-day advance notice for strategic business decisions

• Data Migration Support: 30-day data export period provided upon service termination

Force Majeure Interruptions:

• Natural disasters, wars, terrorism, government regulations, pandemics, etc.

• Internet infrastructure failures, power supply interruptions

• Cloud provider or government API service failures

• Disclaimer for losses due to above causes, best effort provision of alternative measures

Our Intellectual Property:

• Trademark Rights: Exclusive use rights to 'WeeMed' brand and related logos

• Copyrights: System software, interfaces, manuals, etc.

• Trade Secrets: Customer databases, system architecture, business processes

Respect for Third-party Intellectual Property:

• Government Open Data: Compliance with copyright and usage conditions of government agencies

• AI Technology Licenses: Proper use based on university technology transfer agreements

• Third-party Software: Compliance with open source licenses and commercial licenses

User Restrictions:

• Prohibition of reverse engineering, decompilation, system analysis

• Prohibition of use for competitive service development

• Prohibition of unauthorized use of trademarks and logos

• Prohibition of sublicensing, resale, or rental

Minor Violations:

• First Warning: Email notification and caution

• Feature Restrictions: Limited access to certain features (7 days)

• Service Suspension: Temporary service suspension for repeated violations (30 days)

Serious Violations:

• Payment Delinquency: Immediate service suspension after 30-day overdue

• System Attacks: Immediate contract termination for unauthorized access, DoS attacks, etc.

• Intellectual Property Infringement: Strict response including legal action

• Legal Violations: Immediate suspension for illegal activity-related use

Damage Compensation Claims:

• Company Loss Compensation: System recovery costs, investigation costs, opportunity losses

• Legal Costs: Litigation costs, attorney fees

• Third-party Damages: Damages to third parties caused by user violations

Governing Law:

• Primary Governing Law: Republic of China (Taiwan) Civil Law, Commercial Law

• Personal Information: Priority application of each country's personal data protection laws

• International Transactions: Exclusion of Vienna Convention on Contracts for the International Sale of Goods

Dispute Resolution Procedures:

• First Stage: Direct negotiation between parties (30 days)

• Second Stage: Mediation at Taichung Commercial Mediation Committee

• Third Stage: Litigation proceedings at Taichung District Court

• Emergency Relief: Response to provisional injunctions, provisional attachments, and other emergency protective measures

Legal Representatives:

• Japan Residents: Legal representatives in Japan designated by our company

• Other Overseas: Response through partnerships with local law firms

• Service Address: Registered address at time of contract, written notice obligation for changes